The Shoe Co. - Store Manager

Job Description

Overview

We’re looking for a Store Manager for The Shoe Co. who will put their best foot forward. As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections.

In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Key responsibilities

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modelling values of Passion, Accountability, Collaboration, and Authenticity/Humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications

• Educational background: relevant post-secondary education.
• Minimum 4 years of experience in progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large volume top doors.
• Positive and energetic team player with a strong leadership capability.
• Proven ability to motivate others.
• Proficiency in computer use, including e-mail, word processing and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also creating a compelling customer experience.
• Ability to work days, closing shifts and weekends.
• Mobile within a geographic area.

Benefits

• 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities.
• 24/7 support available through our Employee Assistance Program for counseling, work/life, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and much more.

Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Note: This posting is for an existing vacancy within Designer Brands Canada.