Service Advisor
Job Description
Overview
Fountain Tire Sidney, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor
Now under new management, we are strengthening our commitment to building a positive and supportive work environment while delivering exceptional customer service
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
What is in it for you?
- Competitive compensation: $25 to $30 per hour
- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
- We will develop your skills and certifications with our excellent training program & opportunity for advancement
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts, and mechanical services
Primary Responsibilities:
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
- At least 2+ years of experience in the automotive repair industry or tire industry is preferred
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger, light truck and, specialty tires and mechanical services
- Must possess a valid driver's license and be able to provide a satisfactory passenger or commercial Driver's Abstract
- Excellent customer service and a great attitude are a must
- A team player who takes pride in their work
At Fountain Tire, you'd have a great place to work Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today
How to Apply
Ready to start your career as a Service Advisor at Fountain Tire?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Fountain Tire in Sydney.
Is this a remote position?▼
This appears to be an on-site role in Sydney.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.