Samsung Sales Manager - Richmond, BC
Job Description
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They emphasize department and product knowledge, provide information on product features, and are familiar with related items to sell an entire project. Associates greet, engage, thank, and serve customers in their department and other departments. Focus is on customer service and solving customer needs.
Key Responsibilities
- Follow Home Depot’s GET model of customer service: Greeting, Engaging, Thanking.
- Actively seek customers and escort them to merchandise across departments.
- Ask open‑ended questions about projects to assess needs and expertise.
- Promote services such as Special Services, Tool Rental, Pro Desk, Pro Services.
- Discuss options (good, better, best) and suggest related items/services.
- Educate customers about the whole project.
- Use empowerment program as needed to satisfy customers.
- Maintain daily stock: sign, display, and clean all products.
Builds Skills and Knowledge
- Maintain knowledge of all products in the department and adjacent departments.
- Proactively seek knowledge on all products and services.
Maintains Safety and Security
- Follow all safety, loss prevention, and security policies and procedures.
Competencies
- Communicates Effectively
- Customer Focus
Skills
- Interpersonal Skills
Direct Manager / Direct Reports
- Department Supervisor
Travel Requirements
- No travel requirements
Physical Requirements
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions
- Flexible schedule including evenings and weekends.
- Warehouse environment that may be dusty and noisy.
- Doors frequently open causing drafts and temperature changes.
Minimum Education
- High School Diploma or equivalent
Minimum Years of Work Experience
- 1‑2 years Retail or Trade experience (asset)
Minimum Leadership Experience
- NA
Certifications
- NA
Other Requirements / Assets
- NA
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How to Apply
Ready to start your career as a Samsung Sales Manager - Richmond, BC at OSL Retail Services?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with OSL Retail Services in Richmond.
Is this a remote position?▼
This appears to be an on-site role in Richmond.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.