Guest Services Associate, Kamloops Y Dream Home Lottery

Job Description

Date Posted:     February 23, 2026

Position Title:   Guest Services Associate, Kamloops Y Dream Home Lottery

Location: Wood St, Kamloops, BC V2B 0G6

Term: Temporary, Part-Time

Hours: Up to 15 hours per week during program delivery, weekend availability is required

Shift: Saturday-Sunday, 10:00am-3:00pm

Start Date: April 01, 2026

End Date: June 16, 2026

Salary: $17.68 per hour

Reports To: Supervisor, Guest Services Lottery

Benefits: 

• Competitive vacation and paid sick time 
• Free YMCA Gym Membership+
• Training and Professional Development Opportunities
• Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on employment terms

Nature & Scope

The Kamloops Y Dream Home Lottery is an annual fundraising event organized by the YMCA BC - Kamloops. Participants purchase tickets for a chance to win a luxurious dream home, along with other exciting prizes. The proceeds from the lottery support various community programs and services provided by the YMCA, including those focused on health, fitness, and social services. The lottery is open to residents of British Columbia who are 19 years of age or older.

Reporting to the Guest Services Supervisor of Lottery, the Guest Services Associate is responsible for showcasing the home by providing tours, creating memorable guest interactions, and understanding the home's special features. They deliver exceptional customer service by answering guest inquiries, support the daily operations and activities of Open Houses, promote and sell lottery products, and ensure the safety of all guests, staff, and property by adhering to YMCA standards, policies, and procedures.

Major Responsibilities- in this position, you will:

• Showcase the 2025 Y Dream Home. This includes: providing tours of the home, creating memorable guest interactions, have a good understanding of special features built into the home, provide exceptional customer service by answering guest enquiries
• Support day-to-day operations and activities of Open Houses
• Promote and sell lottery products
• Ensure the safety of all guests, staff, and property by following YMCA standards/policies/procedures

Qualification-you bring:

• Customer service and sales experience
• As per licensing requirements by BC Gaming, applicants must be 19 years of age or older
• Current Standard First Aid and CPR-C & AED certificate or willing to obtain
• Access to reliable transit or a vehicle
• An outgoing attitude that will encourage customers to purchase lottery products is an asset
• Candidates must be available to work weekends, April through June. Hours of Open Houses are Saturday and Sunday 10:00am - 3:00pm
• Successful candidate will be required to provide 3 satisfactory references 
• Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date. 

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John. 

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health. 

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at

Application Process-ready to make a difference? 

We invite you to apply today and find your WHY 

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself/Talent/Career Centre) 

Application Deadline: Until filled

• Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

• If short-listed for a position: We will contact, you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.  

Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don't meet every listed qualification. Your unique background might be just what we're looking for. And if this role isn't the right fit, we hope you'll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.  

Thank you for your interest and application.