Yard Associate

Job Description

Job Description

As a Yard Associate, you will need to maintain the highest standards of safety, service and merchandising. The job can be quite physical and involves standing, walking and lifting. You will need to learn our products and policies and seek assistance when asked a question that you are unable to answer, or you need help lifting a heavy item.

Responsibilities

Provide welcoming, attentive customer service — greet customers, answer questions, help them find what they need, and support them through the checkout and delivery‑arrangement process.
Maintain strong in‑store standards — support inventory counts, restock shelves, and ensure merchandise is clean, organized, and easy for customers to access.
Learn about new products and participate in department training to better support customers on the floor.
Work safely by following all workplace safety procedures and maintaining a hazard‑free environment.
Assist with preparing basic paperwork, including invoices and delivery documentation.
Use the store's computer system to keep inventory accurate when receiving new products or removing items due to damage or loss.

Qualifications

Excellent communication and team player
Sales and customer service experience
Possess a high level of attention to details
Ability to lift 75 lbs.
Ability to work days/evening/weekends (rotating shifts)
Ability to learn and operate the applicable computer system (D365) used to process orders
Grade 12 diploma or equivalent considered an asset

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing