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WFM & Process Improvement Coordinator

Bell Boucherville
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Job Description

A leading communications firm is seeking a WFM specialist in Boucherville, Quebec. This role involves aligning Workforce Management processes between Quebec and Ontario, optimizing operations, and preparing analytical insights for decision-making. The ideal candidate will have strong analytical skills, proficiency in Microsoft Office, and experience in customer service. Familiarity with JIRA and SAP is preferred. This full-time, permanent position offers numerous benefits and a collaborative team environment.
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This role is with Bell in Boucherville.

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This appears to be an on-site role in Boucherville.

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