Warranty Administrator - Abbotsford Volkswagen

Job Description

Overview

Position: Warranty Administrator
Dealership: Abbotsford Volkswagen
Location: Abbotsford, BC
Classification: Full-Time, Immediate Hire

Abbotsford Volkswagen is proud to be part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our team members, customers and operational excellence fuels our success. We are seeking a detail-oriented, computer-savvy individual to join our Service team in a Warranty Administrator role. This position is ideal for someone looking to build a career in the automotive industry. We are happy to train the right candidate!

What you’ll focus on

In this role, you will support the Service Department by accurately entering and maintaining warranty information in dealership systems. This is a data-entry-focused position, working closely with internal teams to ensure warranty information is complete, accurate, and properly documented.

Responsibilities

• Process warranty claims, ensuring accuracy and timely submission to manufacturers.
• Maintain accurate records and documentation for warranty work and claims.
• Communicate with customers regarding warranty status and address any concerns.
• Collaborate with service and parts departments to ensure proper warranty documentation and parts management.
• Monitor compliance with manufacturer standards and assist with reporting and audits.

What We’re Looking For

• No prior warranty or automotive experience required
• Strong data entry, computer, and keyboarding skills
• Comfortable working with multiple systems and learning new software
• High attention to detail and accuracy
• Strong organizational skills
• Ability to work in a fast-paced, in-store environment
• Clear written and verbal communication skills
• High school diploma or equivalent

The Perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all team members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already? We hope so. If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.