Supervisor
Job Description
Job Description
Job Description
JOB DESCRIPTION
As a Supervisor at Tim Hortons, your top priority is guest satisfaction!
Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities
The following provides an overview of the basic responsibilities of a Supervisor:
You will oversee and manage daily operation, provide great customer service and provide leadership in a team-oriented atmosphere.
You must be available to work all shifts - Opens, Mid day and Closing Shifts.
Minimum 30 hours per week
General Responsibilities:
- Train, monitor and reinforce food safety procedures to team members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
- Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
- Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
- Follow up and ensure resolution of guest-related issues as needed.
For high performing Shift Supervisors, there may be growth opportunities into Restaurant Management. We'd love to learn about you - apply today!
Why work for us?
- Amazing team
- Flexible schedules
- Competitive wages
- Comprehensive training
- Incentive and recognition programs
- Scholarship Program
- Health and Dental benefits
- RRSP Matching
- Free Meals
- Employee Discounts
- Amazing growth opportunities!
REQUIREMENTS
- Excellent communication skills
- Ability to multitask
- Problem Solving
- Friendly and outgoing
ABOUT THE COMPANY
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
How to Apply
Ready to start your career as a Supervisor at Tim Hortons?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Tim Hortons in Grande Prairie.
Is this a remote position?▼
This appears to be an on-site role in Grande Prairie.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.