ServiceNow Solution Architect Leading Customer-Focused Innovations
EY
Toronto
Job Description
Join as a ServiceNow Solution Architect dedicated to enhancing customer experiences. Leverage your expertise to design and implement supportable solutions that drive success in a dynamic work environment.As a key contributor, you'll define project scopes and provide technical advisories to clients. Your role will require transforming business needs into effective ServiceNow solutions, while creating detailed architecture documentation. Collaborate with a team of skilled professionals to deliver outstanding ServiceNow implementations suited to diverse client missions.
Key Responsibilities:
• Define client needs and advise on ServiceNow implementation
• Design architecture and create project roadmaps
• Maintain ServiceNow platform implementation strategies
• Collaborate in delivering solutions with technical teams
• Lead product and technical initiatives in engagements
Requirements:
• Proven experience with ServiceNow solutions design
• Background in ITSM, ITOM, and ITAM integrations
• Strong stakeholder engagement capabilities
• Effective leadership and mentoring skills
• Bachelor’s degree in relevant fields required
Utilize your ServiceNow expertise to innovate solutions and exceed client expectations, shaping a positive impact on their operational efficiency.
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How to Apply
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This role is with EY in Toronto.
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