Service Manager

Job Description

**_Great company. Great people. Great opportunities._**
If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider,
**come build your future with United Rentals!**
As a Service Manager, youu2019ll be the leader of a major maintenance enterprise. Youu2019ll have the opportunity to hire and motivate an amazing team of Service Technicians. Youu2019ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.
**What you''ll do:**
Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
Staff location adequately based on skills and workload
Responsible for R&M, P&L and associated costs/budget
Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
Other duties assigned as needed
**Requirements:**
High School diploma required; trade-school degree a plus; bacheloru2019s degree preferred
Valid driver''s license with acceptable driving record
Extensive Equipment Fleet Maintenance and leadership experience
5 yearsu2019 service and maintenance experience and a minimum of 3 years supervisory experience
Strong motivational and leadership skills
Excellent customer service skills
Strong knowledge of maintenance accounting and P&L
Basic computer skills (Excel)
This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures.
**_Why join us?_**
We donu2019t just u201ctalk the talk!u201d Weu2019re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thatu2019s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)
Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/)
here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your serviceu2014leadership, discipline, integrity, and teamworku2014are the same values that drive our success. With many veterans already part of our team, weu2019re ready to help you transition into a rewarding career.
**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**
Compensation Range:
$89,325.00 - $128,630.00