Senior Contact Center QA Leader | Drive Quality & Growth
MCI, LC
Edwardsville
Job Description
A leading tech-enabled business services company in Nova Scotia seeks a Quality Assurance Manager to oversee the QA function in their BPO contact center. This key leadership role is responsible for ensuring service quality, compliance, and continuous improvement, impacting customer satisfaction and operational excellence. Ideal candidates will have a Bachelor's degree, QA leadership experience, and strong analytical skills. The position offers competitive compensation and promotes a constructive work environment.#J-18808-Ljbffr
How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with MCI, LC in Edwardsville.
Is this a remote position?▼
This appears to be an on-site role in Edwardsville.
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After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
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