RQ10745 - Business Analyst - Senior

Job Description

Job Description

Job Description

Key Responsibilities:

• Strong analytical and problem-solving skills, including conceptualizing and evaluating options, impact analysis, and financial modeling.
  
• Proficiency with requirements management tools and methodologies (e.g., JAD, user stories, traceability matrices).
  
• Excellent oral and written communication skills for presentations, briefings, and stakeholder engagement.
  
• Expertise in process mapping, requirements documentation.
  
• Ability to manage multiple stakeholder groups and competing priorities independently.
  
• Familiarity with change management, business case development, and performance measurement frameworks.
  
• Attention to detail and strong critical thinking skills.
  
• Ability to understand both business and technical perspectives.
  
• Collaborative, organized, and comfortable working in a fast-paced environment with multiple workstreams.
  
• Skilled in influencing and consensus-building across diverse stakeholder groups.
  

Experience and Skill Set Requirements:

Must Haves:

• Support procurement activities, including requirements packages and RFP/RFS content development.
  
• Develop process maps, user stories/use cases, functional specifications, and integration requirements with related systems (e.g., HR systems, identity management, reporting tools).
  

Skill Set Requirements:

Business Analysis & Requirements Gathering:

• Support procurement activities, including requirements packages and RFP/RFS content development.
  
• Lead requirements elicitation for an enterprise Learning Management System (LMS) through interviews, workshops, process reviews, and stakeholder consultations.
  
• Analyze current-state and future-state learning and training processes, identify gaps in LMS capabilities, and recommend improvements.
  
• Develop process maps, user stories/use cases, functional specifications, and integration requirements with related systems (e.g., HR systems, identity management, reporting tools).
  
• Conduct feasibility analysis and prepare business cases to support decision-making and funding approvals for LMS implementation.
  
• Ensure all LMS-related requirements are complete, clear, and aligned with OPS learning strategy, technology standards, accessibility (AODA), privacy, and security requirements.
  
• Lead requirements elicitation through interviews, workshops, process reviews, and stakeholder consultations.
  
• Analyze current-state and future-state business processes, identify gaps, and recommend improvements.
  
• Conduct feasibility analysis and contribute to the development of a business case to inform decision-making and secure funding approvals.
  
• Ensure requirements are complete, clear, and aligned with OPS learning strategy, technology standards, and accessibility/privacy requirements.
  

Strategic Planning & Governance Support:

• Conceptualize, plan, and lead the development of options and recommendations for LMS strategy, including system and financial modeling and impact analysis.
  
• Support preparation of Treasury Board/Management Board submissions, briefing notes, and executive presentations.
  
• Develop change management strategies and business re-engineering models to enable adoption of new processes and technologies.
  
• Evaluate existing service delivery models and recommend improvements to ensure accountability and effectiveness.
  

Project Leadership & Collaboration:

• Coordinate with multi-disciplinary teams including business, compliance, I&IT, and procurement.
  
• Lead and facilitate workshops and stakeholder engagement sessions to build consensus and validate requirements.
  
• Support procurement activities, including requirements packages and RFP/RFS content development.
  
• Manage implementation planning and review stages to ensure timely achievement of strategic objectives.
  

Stakeholder & Relationship Management:

• Build and maintain strong relationships with internal and external stakeholders to ensure alignment and collaboration.
  
• Consult with senior management, executives, and governance bodies to provide briefings, recommendations, and strategic advice.
  
• Negotiate and influence decisions to achieve consensus on requirements and solution design.
  
• Demonstrate political acuity and professional judgment in managing sensitive issues and priorities.