RQ00525 - Functional Specialist - Case Management and ERP - Senior

Job Description

Must haves:

• Bachelor's or Master's degree in a health informatics–related discipline, or an equivalent combination of education and demonstrated experience in health information systems, clinical informatics, or diagnostic/medical imaging solutions.
  
• Minimum 5 years' experience providing business analysis for health I&IT initiatives, information systems, including requirements elicitation, analysis, and documentation.
  
• Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions.
  
• Experience developing solution architectures or designs and architecture roadmaps.
  
• Demonstrated subject matter expertise in medical imaging technology and clinical workflows across "ologies" (e.g. Radiology, Cardiology, Digital Pathology, etc.).
  
• Working knowledge of Clinical Viewers and specialized Medical Imaging Viewers.
  
• Advanced knowledge of clinical and medical imaging systems used in medical imaging environments (e.g. HIS, RIS, EMR, PACS, VNA, CDR, Image Broker, Integration Engine).
  
• Experience working with and/or knowledge of key health informatics standards and interoperability profiles used in medical imaging: HL7v2, FHIR, DICOM, and IHE.
  
• Experience working in the public/private sector, preferably in a health care setting. 
  
• Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning and quality management).
  
• Excellent Communication skills both verbal and written, and strong stakeholder engagement skills.
  

Responsibilities:

• Provides subject matter expertise to support program planning for the provincial EIV and implementation planning for the provincial EI-VNA initiatives.
  
• Provides subject matter expertise in requirements elicitation, analysis, validation, and documentation activities for the EIV by working closely with business stakeholders, subject matter experts, and technical teams to understand business needs, user expectations, and solution impacts.
  
• Provides subject matter expertise in the development and maintenance of clear, structured business and functional requirements, use cases, process flows, and supporting artifacts that enable solution design, development, testing, and implementation.
  
• Supports initiative and solution planning activities by helping to define business objectives, success criteria, scope boundaries, dependencies, and priorities aligned with organizational strategies and outcomes.
  
• Leads business, clinical, and technical working groups to engage with stakeholders for the solicitation, validation, and prioritization of EIV requirements.
  
• Conducts options assessments and gap-fit analysis to inform business decision-making.
  
• Provides subject matter expertise to support the development of the provincial EIV and participates in the evaluation of responses and the selection of a qualified EIV vendor and product.
  
• Supports the product delivery and testing teams and coordinates with vendors and stakeholders to support system and acceptance testing.
  
• Supports site onboarding activities including conducting integration analysis and design, and supporting delivery and organizational change management teams.
  
• Facilitates gap-fit and solution alignment sessions with vendors, clinical stakeholders, and technical teams.
  
• Documents standardized provincial data access and contribution workflows for medical imaging.
  

Desired Skills:

• Advanced analytical and problem-solving skills to assess medical imaging business processes, workflows, and solution impacts, identify business, privacy, and security risks, and support mitigation strategies aligned with provincial objectives.
  
• Demonstrated experience leading requirements elicitation, analysis, validation, and documentation, facilitating discussions and negotiation with internal and external stakeholders, and producing clear functional and technical documentation for technical and non-technical audiences.
  
• Experience supporting solution delivery and testing activities, including collaboration with QA teams on test planning, validation, and user acceptance testing.
  
• Experience working with user interface and user experience considerations as they relate to clinical workflows and system usability.
  
• Knowledge of structured, object-oriented, and agile methodologies for defining and managing user and system requirements.
  
• Strong communication and stakeholder engagement skills, with the ability to present analysis, options, recommendations, and status updates to program leadership, partners, and governance bodies at local and provincial levels.
  
• Experience contributing to business cases, feasibility assessments, and cost-benefit analysis for health I&IT initiatives.
  
• Ability to monitor progress, manage issues and risks, and report status to I&IT management and stakeholders in a complex, delivery environment.
  
• Awareness of provincial, national, and international trends in medical imaging, digital health, and interoperability to inform analysis, recommendations, and solution design.
  
• Awareness of market leading enterprise/universal image viewers and key features and capabilities of modern enterprise image viewing platforms.
  
• Awareness of public cloud technologies and service delivery models (SaaS, PaaS, IaaS).
  
• Ability to work independently, setting priorities and delivering outcomes aligned with program goals, timelines, and governance requirements.
  
• Strong interpersonal and collaboration skills, with a proven ability to work effectively with:
  
• Business, clinical, and technical stakeholders across the Agency and the broader health sector
  
• Architecture, privacy, security, and policy teams
  
• Medical Imaging vendors and delivery partners
  
• External organizations (e.g., Ministry of Health, Canada Health Infoway)
  
• A collaborative team player with a consistent track record of meeting deadlines and delivering high-quality outcomes.
  

Requirements

Required Experience / Evaluation Criteria:  

• Bachelor's or Master's degree in a health informatics–related discipline, or an equivalent combination of education and demonstrated experience in health information systems, clinical informatics, or diagnostic/medical imaging solutions. 10 Points
  
• Minimum 5 years' experience providing business analysis on health I&IT initiatives, including requirements elicitation, analysis and documentation. 15 Points
  
• Experience leading or participating in requirements elicitation, analysis, validation, and documentation activities by working closely with business stakeholders, subject matter experts, and technical teams to understand business needs, user expectations, and solution impacts. 15 Points
  
• Experience developing solution architectures or designs and architecture roadmaps. 10 Points
  
• Demonstrated subject matter expertise in medical imaging technology and clinical workflows across "ologies" (e.g. Radiology, Cardiology, Digital Pathology, etc.). 10 Points
  
• Working knowledge of Clinical Viewers and specialized Medical Imaging Viewers. 10 Points
  
• Advanced knowledge of clinical and medical imaging systems used in medical imaging environments (e.g. HIS, RIS, EMR, PACS, VNA, CDR, Image Broker, Integration Engine). 10 Points
  
• Experience working with and/or knowledge of key health informatics standards and interoperability profiles used in medical imaging: HL7v2, FHIR, DICOM, and IHE. 10 Points
  
• Experience working in the public/private sector, preferably in a health care setting. 10 Points.
  

Deliverables Include:

• Provide subject matter expertise in medical imaging to the Medical Imaging Program and project teams.
  
• Elicit, analyze, and document business, clinical, and technical requirements to inform the provincial EIV planning, including documenting use cases, desired feature set, and technical requirements, in collaboration with business, clinical, and technical stakeholders.
  
• Conduct an options assessment and gap-fit analysis for meeting the defined EIV requirements.
  
• Define, validate, and/or refine solution architecture and designs for the Provincial EIV and EI-VNA, ensuring alignment with provincial standards, clinical workflows, interoperability requirements, and out-of-the-box vendor capabilities.
  
• Subject matter input to support system configuration of the technical foundation, including infrastructure components, interfaces, networking, security roles and permissions, and end-to-end data flows, working closely with vendors and technical delivery teams.
  
• Assist with the analysis, design and testing of site integration solutions for contributing sites.
  

Must Haves: 

• 5+ years Demonstrated subject matter expertise in medical imaging technology and clinical workflows across "ologies" (e.g. Radiology, Cardiology, Digital Pathology, etc.). 
  
• 5+ years Working knowledge of Clinical Viewers and specialized Medical Imaging Viewers. 
  
• 5+ years Advanced knowledge of clinical and medical imaging systems used in medical imaging environments (e.g. HIS, RIS, EMR, PACS, VNA, CDR, Image Broker, Integration Engine).