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RQ00523 - Business Analyst - Senior

Maarut Toronto
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Job Description

Must haves:

  • Bachelor's or Master's degree in a health informatics-related discipline, or an equivalent combination of education and demonstrated experience in health information systems, clinical informatics, or diagnostic/medical imaging solutions.
  • Minimum 5 years' experience performing business analysis on health I&IT initiatives, including requirements elicitation, analysis, and documentation.
  • Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions. 
  • Experience working in and/or knowledge of clinical and medical imaging workflows, including engagement with radiologists, imaging technologists, and other clinicians involved.
  • Experience supporting medical imaging archive/management platforms or solutions (e.g. PACS, VNA, image broker, integration engine).
  • Experience working with and/or knowledge of clinical repositories (e.g. XDS, FHIR) and point-of-care systems used in medical imaging environments (e.g. HIS, RIS, EMR, PACS, Clinical Viewer, Image Viewer).
  • Experience working with and/or knowledge of key health informatics standards and interoperability profiles used in medical imaging: HL7v2, FHIR, DICOM, and IHE.
  • Experience working in the public sector, preferably in a health care setting.
  • Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning and quality management).
  • Excellent Communication skills both verbal and written, and strong stakeholder engagement skills. 

    • Responsibilities:

  • Provides a comprehensive range of I&IT business analysis services to support programs and initiatives with diverse business, clinical, and technological needs across the organization.
  • Leads requirements elicitation, analysis, validation, and documentation activities by working closely with business stakeholders, subject matter experts, and technical teams to understand business needs, user expectations, and solution impacts.
  • Develops and maintains clear, structured business and functional requirements, use cases, process flows, and supporting artifacts that enable solution design, development, testing, and implementation.
  • Supports initiative and solution planning activities by helping to define business objectives, success criteria, scope boundaries, dependencies, and priorities aligned with organizational strategies and outcomes.
  • Facilitates prioritization of requirements and work items based on business value, customer/user impact, risk, feasibility, and resource considerations.
  • Works collaboratively with delivery teams (e.g., architecture, development, QA, vendors) to translate business needs into actionable requirements, clarify scope, and support timely and effective solution delivery.
  • Contributes to solution lifecycle activities, including change impact analysis, readiness assessment, testing support, and post-implementation evaluation to ensure solutions meet intended business outcomes.
  • Identifies gaps, inefficiencies, and improvement opportunities within current business processes and systems, and supports the development of future-state processes and solution options.
  • Prepares and advises on business analysis policies, standards, templates, and best practices, promoting a consistent and high-quality business analysis practice across initiatives.
  • Supports stakeholder engagement and communication, preparing materials and presentations to convey requirements, analysis findings, options, risks, and recommendations to both technical and non-technical audiences.
  • Works effectively with external partners, vendors, and third parties as required to support requirements clarification, solution alignment, and delivery coordination.
  • Manages multiple competing priorities, meets deadlines, and maintains productive client and stakeholder relationships in a fast-paced, complex environment.

    • Desired Skills:

  • Advanced analytical and problem-solving skills to assess medical imaging business processes, workflows, and solution impacts, identify business, privacy, and security risks, and support mitigation strategies aligned with provincial objectives.
  • Demonstrated experience leading requirements elicitation, analysis, validation, and documentation, facilitating discussions and negotiation with internal and external stakeholders, and producing clear business and functional artifacts for technical and non-technical audiences.
  • Experience supporting solution delivery and testing activities, including collaboration with QA teams on test planning, validation, and user acceptance testing.
  • Experience supporting operational readiness and transition-to-operations activities by contributing to the analysis and documentation of future-state operational processes, roles and responsibilities, support models, and handover requirements for health I&IT solutions.
  • Knowledge of structured, object-oriented, and agile methodologies and tools for defining and managing user and system requirements.
  • Strong communication and stakeholder engagement skills, with the ability to present analysis, options, recommendations, and status updates to program leadership, partners, and governance bodies at local and provincial levels.
  • Experience contributing to business cases, feasibility assessments, and cost-benefit analysis for health I&IT initiatives.
  • Ability to monitor progress, manage issues and risks, and report status to I&IT management and stakeholders in a complex delivery environment.
  • Awareness of provincial, national, and international trends in medical imaging, digital health, and interoperability to inform analysis and recommendations.
  • Ability to work independently, setting priorities and delivering outcomes aligned with program goals, timelines, and governance requirements.
  • Strong interpersonal and collaboration skills, with a proven ability to work effectively with:
  • Business, clinical, and technical stakeholders across Ontario Health and the broader health sector
  • Architecture, privacy, security, and policy teams
  • Medical Imaging vendors and delivery partners
  • External organizations (e.g., Ministry of Health, Canada Health Infoway)
  • A collaborative team player with a consistent track record of meeting deadlines and managing competing priorities.



    • Requirements

    Required Experience / Evaluation Criteria:  

  • Bachelor's or Master's degree in a health informatics-related discipline, or an equivalent combination of education and demonstrated experience in health information systems, clinical informatics or diagnostic/medical imaging solutions. 10 Points
  • Minimum 5 years' experience performing business analysis on health I&IT initiatives, including requirements elicitation, analysis, and documentation. 15 Points
  • Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions. 10 Points
  • Experience leading or participating in requirements elicitation, analysis, validation, and documentation activities by working closely with business stakeholders, subject matter experts, and technical teams to understand business needs, user expectations, and solution impacts. 10 Points
  • Experience working in and/or knowledge of clinical and medical imaging workflows, including engagement with radiologists, imaging technologists, and other clinicians involved. 10 Points
  • Experience supporting medical imaging archive/management platforms or solutions (e.g. PACS, VNA, image broker, integration engine). 15 Points
  • Experience working with and/or knowledge of clinical repositories (e.g. XDS, FHIR) and point-of-care systems used in medical imaging environments (e.g. HIS, RIS, EMR, PACS, Clinical Viewer, Image Viewer). 15 Points
  • Experience working with and/or knowledge of key health informatics standards and interoperability profiles used in medical imaging: HL7v2, FHIR, DICOM, and IHE. 10 Points
  • Experience working in the public/private sector, preferably within a healthcare or digital health setting. 5 Points

    • Deliverables Include:
  • Support implementation planning for the Enterprise Imaging Vendor Neutral Archive (EI-VNA) by validating and refining business and functional requirements, and ensuring alignment with program objectives, clinical workflows, and applicable provincial standards.
  • Elicit, analyze, and document business and functional requirements to inform the EI-VNA implementation approach, including integration needs, dependencies, and impacts related to architecture, interfaces, and infrastructure, in collaboration with technical and architecture teams.
  • Coordinate and maintain traceability of requirements related to technical foundations (e.g., interfaces, security, data flows, infrastructure dependencies), ensuring business needs are clearly articulated and aligned with solution design.
  • Support the definition and documentation of data migration requirements, including sequencing, integration considerations, validation criteria, and onboarding requirements for contributing sites (hospitals, ICHSCs).
  • Support the definition and documentation of site (re)integration requirements, validation criteria, and onboarding for existing and new contributing sites.
  • Support EI-VNA deployment and site readiness activities in collaboration with internal and external stakeholders by validating that technical pre-requisites, migration tools, and interface components align with documented business, functional, and operational requirements.
  • Support operational readiness and transition-to-operations activities by contributing to the development and documentation of future-state operational processes, roles and responsibilities, support models, and handover requirements required to sustain EI-VNA services post-implementation.
  • Develop, maintain, and standardize business analysis documentation related to EI-VNA integration and migration processes for contributing hospitals and ICHSC participants, supporting consistency, knowledge transfer, and onboarding.



    • Must Haves: 
  • 5+ years Experience working in and/or knowledge of clinical and medical imaging workflows, including engagement with radiologists, imaging technologists, and other clinicians involved. 
  • 5+ years Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions.  
  • 5+ years Experience working with and/or knowledge of clinical repositories (e.g. XDS, FHIR) and point-of-care systems used in medical imaging environments (e.g. HIS, RIS, EMR, PACS, Clinical Viewer, Image Viewer). 


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