Responsable de site/Site Manager

Job Description

Company Overview (French)

Mini Mall Storage Properties a connu une croissance rapide depuis son lancement en 2020, et notre dynamique ne montre aucun signe de ralentissement, avec l'acquisition continue d'installations d'entreposage partout en Amérique du Nord. Nous nous engageons à rendre l'entreposage simple, accessible et pratique pour tous les moments de la vie, tout en restant à l'avant-garde de l'industrie et en remettant en question les normes traditionnelles.

Notre mission est d'offrir l'expérience Mini Mall dans toutes nos activités, en mettant l'accent sur notre service, notre marque et l'expérience de nos employés. L'engagement de notre équipe nous permet d'offrir une expérience client exceptionnelle, tant à l'interne qu'à l'externe, de maintenir une forte cohérence de marque et de favoriser une culture d'entreprise axée sur l'innovation, l'inclusion et la collaboration.

Guidés par nos valeurs d'intégrité, de détermination, d'orientation client, de communauté et de sécurité, notre objectif est de collaborer pour créer une entreprise où chacun est motivé à contribuer à notre mission commune.

Company Overview (English)

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life’s transitions and treasures, while staying focused on leading the industry and challenging traditional norms.

Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission.

What You Will Do

• Provide excellent customer service to tenants by addressing inquiries, concerns, and resolving issues prompt and professionally.


• Develop and implement marketing strategies to attract new tenants, via online listings, signage, and local advertising.


• Maintain and enhance security measures, monitoring systems and enforcing safety protocols.


• Oversee cleanliness and maintenance of the facility, performing routine inspections and coordinating repairs.


• Collect and record rent payments, follow up on overdue accounts, and process payments accurately.


• Manage tenant leases, including new rentals, renewals, and terminations, maintaining accurate records.


• Maintain inventory of storage units, tracking availability and ensuring correct sizing and pricing.


• Work with the Regional Operations Manager to prepare and manage site budgets, track expenses, and report financial performance.


• Support hiring by participating in interviews, reviewing resumes, and selecting qualified candidates.


• Use UKG Timekeeping software to record employee hours, ensuring compliance with labor regulations.


• Manage employee scheduling and overtime, optimizing staffing levels to meet operational demands while controlling costs.


• Promote employee development by identifying training needs, implementing programs, and fostering continuous learning.


• Act as “Train the Trainer” to ensure staff are well trained for their roles.


• Ensure compliance with all local, state, and federal regulations concerning storage facilities.


• Perform other assigned duties.

What You Will Need

• High school diploma or equivalent.


• Previous experience in property management, storage facility management, or a related industry preferred.


• Experience managing the day‑to‑day activities of a team.


• Strong interpersonal and communication skills.


• Excellent organizational and problem‑solving abilities.


• Knowledge of security systems and safety protocols.


• Basic computer skills, including proficiency in Microsoft Office.


• Ability to work independently and as part of a team.


• Flexibility to work weekends or evenings as needed.

What We Offer

• A competitive compensation package, including a group benefits plan, 401(k) matching program, and discretionary bonus program.


• A safety‑first work environment.


• A supportive culture where employees are empowered to grow personally and professionally.


• Commitment to a respectful and inclusive workplace that values diverse perspectives and experiences.


• Equity, fair treatment, and the removal of discrimination and harassment.


• If you require accommodation to fully participate in the recruitment process, please email careers@minimallstorage.com.

Contact

Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.