Real-Time Workforce Analyst
Concentrix
Halifax
Job Description
A leading BPO company located in Dartmouth is looking for an Associate in Real-Time Management. This role involves monitoring staffing levels and performance metrics across various channels, ensuring adherence to service levels. Candidates should possess call center experience and workforce management knowledge and be proficient in tools like CMS and NICE IEX. The position offers a competitive hourly salary along with comprehensive benefits, creating a great opportunity for growth in a fast-paced environment.#J-18808-Ljbffr
How to Apply
Ready to start your career as a Real-Time Workforce Analyst at Concentrix?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Concentrix in Halifax.
Is this a remote position?▼
This appears to be an on-site role in Halifax.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
Sponsored