Program Manager – Registration and Intake Unit

Job Description

Commensurate with education and experience

Posted Date:

07-Oct-2025

Location:

REGINA

# of Positions:

1

Employment Terms:

Full-Time

Length of Employment:

5 months with possibility of extension

Education:

University Bachelor's Degree

Experience:

3-5 Years

Apply By:

17-Oct-2025

How to Apply?:

Please submit your cover letter and resume TOGETHER IN ONE Word or .pdf document to hr@reginaiwc.ca - no later than 4:00 pm October 17th, 2025.

Application Information

DUTIES & RESPONSIBILITIES

• Maintain and expand referral pathways with other community-based organizations (CBOs) and service providers to support client needs holistically.
• Oversee and manage programs related to Settlement, Wellness, Recreation, and Art, ensuring alignment with RIWCs mission and funder expectations.
• Modify key deliverables as needed to keep program outcomes on target.
• Ensure program quality assurance through audits, client feedback, and satisfaction surveys.
• Ensure timely submission of monthly, quarterly, and final reports; track, compile, and analyze program statistics.
• Manage the allocated budgets for the unit and ensure proper use of funds in compliance with funder agreements.
• Assign caseloads appropriately across federal and provincial streams.
• Stay informed and up to date on immigration policies, settlement trends, and welfare systems in Saskatchewan and across Canada.
• Demonstrate understanding of case management principles, including client confidentiality, goal setting, and needs assessment.
• Perform other duties as assigned by the Executive Director.

QUALIFICATIONS

• University degree or equivalent education with 3-5 years of experience in program or project management, preferably in the non-profit or settlement sector.
• Experience in a similar leadership role working with clients from diverse cultural and linguistic backgrounds.
• Proven ability to develop and maintain partnerships with other service provider organizations (SPOs) and community stakeholders.
• Knowledge of community services, newcomer issues, and settlement supports available in Saskatchewan.
• Experience supervising and supporting staff in a multi-program environment.
Excellent organizational, reporting, and communication skills.
• Knowledge of case work practices and client-centered service delivery.
• Valid Class 5 drivers license and access to a reliable vehicle.