Permit Co-ordinator

Job Description

Job Description

Section: Permits and Approvals Integration

Division: Building Services

Department: Planning and Growth

Initial Reporting Location: Tom Davies Square

Job Status: Limited Positions

Estimated Probable Duration: Five (5) Years - Special Project

Number of Vacancies: 2

Union Affiliation: CUPE 4705 Inside Unit

Hours of Work: 70 hours bi-weekly

Shift Work Required: No

Range of Pay: Group 7 - $28.04 to $32.82 per hour (Subject to Review)

The start date will follow the selection process.

Characteristic Duties: Under the general supervision of the Manager of Permits and Approvals Integration.

Utilizing electronic submission application software review building permit applications for compliance with building and zoning by-laws, and sections of the Ontario Building Code Act related to building permit applications; advise applicants and consultants accordingly and confer with the Lead Permit Co-ordinator or the Manager of Permits and Approvals Integration as required.
Enter, maintain, and retrieve building permit data through the electronic permitting system for the processing and tracking of applications, property information, and issuance of permits.
Coordinate the permit approvals process for all standard permit types including intake, review, processing, and issuance of building permits.
Respond to general inquiries pertaining to building permits, zoning and other departmental information. Provide assistance to developers, consultants, and citizens regarding permit applications to ensure compliance with provincial regulations, municipal by-laws, and departmental policy.
Determine applicable fees from provincial and municipal legislation and prepare legal agreements related to fees as required in the permit issuance process. Process fees for the Building Services division and maintain records of those transactions including follow-up on collection of non-sufficient funds (NFS) cheques.
Type correspondence, reports and forms as required; file and perform miscellaneous clerical duties.
Suggest improvements to the permit processing system and advise the Manager of Permits and Approvals Integration on problems with the system that may interfere with the processing of building permits.
Support and coach permit processing staff with the learning of office procedures and the permit process.
Assist the Lead Permit Co-ordinator with the maintenance of permit procedures and training manuals for the permit processing staff.
Assist other employees, within the Building Services division, in their duties during periods of work overload, vacation and absence.
Develop and maintain a thorough working knowledge of the City of Greater Sudbury (CGS's) Safety Manual and the applicable Provincial Legislation listed therein.
Perform other related duties as required.

Qualifications

Successful completion of Secondary School (Grade XII) education, plus completion of some additional training or post-secondary education in a related discipline (e.g., arts, business, computers, science).
Over one (1) year up to and including two and one-half (2½) years of experience in building services or a directly related field (e.g., construction administration, zoning administration, Committee of Adjustment) including some customer service experience.
Demonstrate ability related to computer software and administrative systems in a Windows environment (e.g., file maintenance, word processing, spreadsheet applications, information and input retrieval).
Demonstrate a working knowledge of CGS's zoning by-laws and familiarity with documentation necessary for the acceptance and issuance of a building permit.
Demonstrate verbal communication and interpersonal skills to effectively deal with citizens, contractors, developers, and departmental staff within the building permit process.
Excellent use of the English language; verbally and in writing.
French verbal and written skills a definite asset.
Satisfactory health, attendance and former employment history.
Must be physically capable of operating a vehicle safely, possess a valid driver's licence, have an acceptable driving record, and personal insurance coverage.

Competencies: (click to view)

Competency Library - Level 1 Proficiency

How To Apply

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit to apply online.

We must receive your resume before 11:59 p.m. on Wednesday, March 4, 2026. For those providing a French language resume, please also include an English version.

Click on the Apply for Job button.
Follow the step by step application process.
Ensure you attached a cover letter and resume. Acceptable file types are:
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Once completed, review your application and click on the Submit button.
Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

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The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada )

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