Medical Office Assistant

Job Description

Welcome to Rejuvenation

Rejuvenation Medical Group is Western Canada's fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.

Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed

What We Offer:

Rejuvenation perks

• Annual reviews
• Paid parking
• Discounts on medical aesthetic treatments and skincare products
• Comprehensive health benefits
• Close-knit teams
• Fun and inclusive monthly challenges with incredible prizes
• Flexibility and a healthy work-life balance
• Continuing education opportunities
• Supportive management team
• Opportunity for internal growth
• And so much more

What are you waiting for? Apply today

Role Responsibilities

The Medical Office Assistants responsibilities include, but are not limited to:

• Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service.
• Responsible for receptionist tasks such as scheduling appointments, handling reminder calls, and conducting follow-up calls.
• Answer online customer inquiries through Textline software.
• Manage client referrals and patient information database.
• Handle client billing and payment transactions.
• Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codes.
• Ensure reception area is tidy and presentable, stocked with all necessary stationery and material.
• Participate in monthly product training and customer service training as needed.
• Educate customers on products and services provided by the clinic.
• Perform other front desk duties as requested by management and supervisory team.

Role Qualifications

• Completion of the Medical Office Assistant (MOA) program is an asset.
• 1-3 years of experience in medical administration or clinical reception.
• Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite.
• Strong communication, organizational, and multitasking skills.
• Knowledge of medical terminology and clinic workflow procedures.
• Fully availability is required (days, evenings, weekends).

Employee Equity and Accessibility Statement

Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources. If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Rejuvenation Medical Group as your potential future employer