Manager, Business Services

Job Description

Department: Business Development and Investment Corporation

Prosper NWT is a public agency of the Government of Northwest Territories (GNWT) and provides a range of programs and services to help northern businesses succeed. The organization's mandate is to support the economic objectives of the GNWT in a manner that benefits the people and the economy of the Northwest Territories.

Job Information

The purpose of Prosper NWT is to support the economic objectives of the Government of the Northwest Territories in a manner that benefits the people and the economy of the NWT. Prosper NWT achieves this objective by encouraging the creation and development of business enterprises, providing financial assistance to business enterprises, directly investing in business enterprises, and providing information to business enterprises and members of the public respecting the establishment and operation of businesses and other business matters.

Prosper NWT promotes economic development and financial independence, assists communities and organizations in capturing investment development opportunities, and helps develop and grow a diverse and viable northern economy. Prosper NWT is instrumental in supporting businesses to become long-term ventures in small market communities, creating significant local economic and employment opportunities.

Located in Yellowknife and reporting to the Director, Finance and Programs, the Manager, Business Services is responsible for overseeing the development and for managing the delivery of Prosper NWT's contribution, venture investment, credit facilities, and business support programs and services, including e-commerce, pathfinder, start-up support, intellectual property, and business support services, and special projects. The incumbent focuses on front office activities, ensuring effective program management and client engagement without involvement in adjudication work. The incumbent is also responsible for carrying out development, implementation and management of Prosper NWT's monitoring and evaluation frameworks, Planning and Accountability Framework, program reviews and business analytics functions.

Responsibilities

• Manages, delivers and ensures the development and implementation of Prosper NWT contribution, portfolio investments (including venture investment and subsidiary companies), credit facilities, and business support services.


• Oversees and guides Prosper NWT pathfinder, business management and business centre services and advice offered to clients.


• Leads the development and implementation of Prosper NWT monitoring and evaluation frameworks and program reviews, and Accountability Framework.

Knowledge, Skills, and Abilities

• Knowledge of Prosper NWT’s goals and objectives and the socio-economic, business and political environment in which Prosper NWT programs and services are offered.


• Awareness of project design, performance measurement and evaluation methods and best practices.


• Product promotion, marketing and project management skills.


• Ability to research, compile, access, and process large amounts of information with accuracy in a timely manner.

Typical Qualifications

• A bachelor's degree in a relevant field plus a professional accounting or finance designation such as Chartered Professional Accountant (CPA), Chartered Financial Analyst (CFA), Chartered Business Valuator (CBV) and three (3) years of related experience, including one (1) year of management or supervisory experience.


• Equivalent combinations of education and experience will be considered.


• A bachelor's degree in a relevant field and five (5) years related experience, including one year of management or supervisory experience.


• A master's degree in a relevant field and three (3) years of related experience, including one year of management or supervisory experience.

Related Education / Fields of Study

• Accounting


• Banking


• Economics
  
• Finance


• Business Administration

Related Experience

• Providing strategic business and financial advice to entrepreneurs or Small and Medium-sized Enterprises.


• Managing contribution agreements, investment portfolios, and credit facilities


• Experience in program management and delivery


• Experience in data-driven performance measurement or program evaluation frameworks