Help Desk Analyst
Job Description
Help Desk Analyst (CREQ130803)
Skill: Help Desk Analyst
Key Responsibilities
- Work on user provisioning across 8 applications.
- Process user addition requests.
- Run reports from UI.
- Track ticket requests and close them timely.
Qualifications
- 2 to 3 years of experience.
- Good communication skills.
- Operations experience.
- Experience in ticket creation and management.
About Us
Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions that help clients change, disrupt and unlock new value through innovative engineering. Virtusa serves Global 2000 companies in Banking, Financial Services, Insurance, Healthcare, Communications, Media, Entertainment, Travel, Manufacturing, and Technology industries. With a Revenue of B$1.6 and global employee strength of 32000, Virtusa has an exponential growth year-on-year.
Virtusa helps clients grow their business with innovative products and services that create operational efficiency using digital labor, future-proof operational and IT platforms, and rationalization and modernization of IT applications infrastructure. This is achieved through a unique approach blending deep contextual expertise, empowered agile teams, and measurably better engineering to create holistic solutions that drive the business forward at unparalleled velocity enabled by a culture of cooperative disruption.
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How to Apply
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- Click the "Apply Now" button below.
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Frequently Asked Questions
Who is hiring?▼
This role is with Virtusa in Halifax.
Is this a remote position?▼
This appears to be an on-site role in Halifax.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.