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Head of Customer Communications & Collections Strategy

Scotiabank Toronto
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Job Description

A prominent financial institution in Toronto is seeking a Senior Manager, Customer Communications to lead strategies for improving customer contact and maximizing collections. The ideal candidate will have 3-5 years in collections operations or analytics, strong leadership skills, and a relevant university degree. This role focuses on driving results, fostering inclusivity, and developing team capabilities. A competitive rewards program and a commitment to community impact are key highlights of this opportunity.
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This role is with Scotiabank in Toronto.

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This appears to be an on-site role in Toronto.

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