Front Desk Coordinator
Job Description
Where Aesthetics Meets Artistry
At DMW Films Aesthetic Studio, we don't just provide treatments; we curate confidence. Located in the heart of downtown Vancouver, our studio lives at the intersection of clinical excellence and cinematic aesthetics.
We are looking for a Front Desk Coordinator who understands that the "first frame" is the most important. You are the face of our studio—the person who sets the tone for every client's journey from the moment they step off Dunsmuir Street and into our world.
The Role: Your "Director's Cut"
- The Concierge Experience: Provide a "white-glove" welcome to our high-profile clientele, ensuring their transition from the busy city to our serene studio is seamless.
- Master of the Calendar: Coordinate complex aesthetic consultations and treatment schedules with surgical precision.
- Brand Voice: Manage inquiries via phone, email, and social media with a sophisticated, professional, and helpful tone.
- Studio Flow: Oversee the retail boutique area, manage inventory of premium skincare lines, and ensure the lobby always looks "camera-ready."
- Financial Oversight: Process payments, manage specialized aesthetic financing options, and maintain accurate daily reporting.
The Talent Profile
- The Aesthetic Eye: You have a passion for the beauty and wellness industry and stay current on the latest trends.
- Vancouver Professionalism: 1–3 years of experience in high-end hospitality, luxury retail, or a premium medical aesthetics clinic.
- Tech Proficiency: Experience with Jane App, Zenoti, or similar medical/spa booking software is a major asset.
- Communication Gold Standard: You possess impeccable verbal and written English; you are comfortable interacting with diverse personalities and high-net-worth individuals.
- Problem Solver: You can handle a multi-line phone system and a walk-in client simultaneously without losing your "cool."
The Perks of the Studio
- Iconic Location: Work in the heart of the city with direct access to the Burrard Skytrain, the Pacific Centre, and the best coffee in the 604.
- Aesthetic Benefits: Generous employee discounts on our world-class treatments and skincare products.
- Culture of Excellence: A creative, supportive, and fast-paced environment where your input on the "client journey" is genuinely valued.
Action (How to Apply)
If you are a poised, professional individual who loves the world of aesthetics and high-level organization, we want to meet you.
Please submit your Resume and a brief Cover Letter. Bonus points if you tell us about a time you turned a challenging customer interaction into a "five-star" success story.
Job Type: Full-time
Pay: $47,000.00 per year
Benefits:
- Company events
- Dental care
- Life insurance
- Wellness program
Work Location: In person
How to Apply
Ready to start your career as a Front Desk Coordinator at DMW Films Aesthetic Studio?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with DMW Films Aesthetic Studio in Vancouver.
Is this a remote position?▼
This appears to be an on-site role in Vancouver.
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After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.