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Food & Beverage Support Specialist

Woodlake Trails St. Catharines
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Job Description

The Food & Beverage Support Specialist works in a support role for our full‑service restaurant operations. Their responsibilities include greeting, seating and saying farewell to guests; ensuring the restaurant is clean, organized, and stocked; and maintaining overall cleanliness and readiness of all functions of the business throughout the shift. This position offers critical support to the F&B team that keeps our operations and guests set up for success.


JOB DUTIES



  • Greets guests upon their entrance; escorts guests to tables, engages in friendly conversation as guests are seated, presents menus, and expedites servers to newly seated customers; provides gratitude and friendly parting remarks as guests leave. (Essential)

  • Monitors the open dining sections for empty and cleaned tables. (Essential)

  • Assists with to‑go order food/beverage packaging and deliveries within our resorts when needed whether they are received through phone, web, or in person contact. (Essential)

  • Maintains clean and accurate menus, including communicating with management any issues with par levels or changes needed. (Essential)

  • Clears and cleans tables, as well as restocks utensils, plates, food, and condiments throughout shifts. (Essential)

  • Provides friendly, quality, and genuine hospitality to each guest.

  • Assists with delivering food or drinks to guests in a timely manner.

  • Supports both the front and back of our F&B operations by helping to maintain a clean and welcoming working environment.

  • Ensures guest and team member facing operations are free from debris/garbage and assists with consistent bussing and general upkeep including sanitizing, sorting, and stacking all dishes, flatware, glassware, and kitchen pots, pans, and utensils.

  • Follows sanitation standards to clean and maintain the restaurant area, including sweeping and vacuuming.

  • May break down boxes and assist with vendor deliveries as needed.

  • Performs shift opening/closing/side work duties as assigned.

  • Other duties as assigned.


REQUIREMENTS



  • High School Diploma or GED (Preferred)

  • 6 months in previous serving experience (Preferred)

  • Basic math skills

  • Innate desire to provide the very best guest experience

  • Excellent guest service and verbal communication skills

  • Ability to present a professional resort image, including cleanliness and appearance standards

  • Required Certifications/Licensures: Safe Food Handler Certificate Program within 60 days from hire date


PERKS & BENEFITS


At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!



  • Online access to view and update personal information, review paystubs, annual T4s, and more

  • Participation in company‑wide SunRewards program

  • Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more

  • Access to hundreds of online learning modules via Sun University

  • Vacation RV site rent discounts at Sun Outdoors locations nationwide

  • This is a genuine vacancy for an existing role


Job Reference: 135074


ACCESSIBILITY ASSISTANCE


If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343 or send an email to careers@suncommunities.com. Please include "Applicant Accommodation" in the subject line of the email.


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Frequently Asked Questions

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This role is with Woodlake Trails in St. Catharines.

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This appears to be an on-site role in St. Catharines.

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