Director of Operations, NWT

Job Description

Job Description

Job Description

Salary: 90,000-110,000 annually

Director of Operations, NWT
Yellowknife, NT
Approximately 50% lodge-based travel
Full-Time, Indeterminate
Reports to: CFO

About Blachford Lodge by Arctic Kingdom

Blachford Lodge by Arctic Kingdom is a premier remote wilderness lodge in the Northwest Territories, offering immersive, year-round northern experiences in one of Canadas most extraordinary landscapes.

Accessible only by air, the lodge operates in a dynamic and environmentally sensitive setting that requires disciplined infrastructure management, operational excellence, and a strong commitment to safety and regulatory compliance.

As part of the Arctic Kingdom portfolio, Blachford Lodge combines authentic northern hospitality with operational precision. We are building the systems and leadership capacity to support sustainable long-term growth in remote northern environments.

Position Summary

The Director of Operations, NWT provides senior operational leadership for Blachford Lodge, ensuring infrastructure reliability, operational stability, regulatory compliance, and effective site management.

This role oversees lodge operations, property and systems management, logistics coordination, and operational planning to support safe, compliant, and efficient operations in a remote northern setting.

As a member of the senior leadership team, the Director works collaboratively with HR, Finance, Guest Services, and Sales to ensure aligned and sustainable operations.

Key Responsibilities

Operational Leadership

• Provide direct leadership to the Lodge Manager and Systems Lead
• Establish clear reporting structures and accountability
• Support seasonal planning and operational readiness
• Maintain regular on-site leadership presence

Infrastructure & Property Oversight

• Ensure reliability of utilities, fuel systems, and infrastructure
• Implement preventative maintenance programs
• Oversee contractor coordination
• Identify and escalate infrastructure risks

Regulatory & Compliance

• Ensure compliance with Occupational Health and Safety standards
• Maintain adherence to land, water, and environmental permits
• Maintain documentation and reporting systems
• Coordinate compliance frameworks with HR and Finance

Budget & Financial Alignment

• Develop and manage operational budgets
• Monitor expenditures and cost controls
• Provide operational input into capital planning
• Exercise delegated budget authority

Logistics & Systems Development

• Oversee logistics and supply coordination
• Ensure operational readiness for peak guest programming
• Develop SOPs and operational dashboards
• Support continuous improvement initiatives

Qualifications

Experience

• 710 years of operational leadership experience
• Experience in remote, northern, hospitality, tourism, or infrastructure environments
• Experience overseeing facilities, logistics, or property management
• Demonstrated budget management experience

Skills

• Strong operational leadership and sound decision-making
• Systems-oriented, structured thinker
• Ability to balance strategy with hands-on leadership
• Effective cross-functional collaboration
• Strong risk assessment and problem-solving skills

Working Conditions

This role requires regular travel to a fly-in lodge in a remote northern environment and comfort operating in extreme weather conditions with aviation-based logistics.

The successful candidate must demonstrate resilience, professionalism, and steady leadership in dynamic operational settings.

We welcome candidates who are excited by northern operations, remote leadership, and building systems that support long-term success.

This position will remain open until March 15, 2026 (11:59 PM MT)

We thank all applicants for their interest; however, only those selected for an interview will be contacted.