Director, Investment Operations and Resourcing Toronto, Ontario

Job Description

Director, Investment Operations and Resourcing

Headquartered in Toronto, the Canada Infrastructure Bank (CIB) is responsible for investing in new infrastructure projects. The CIB’s mission is to work with provincial, territorial, municipal, federal, Indigenous and private sector investor partners to transform the way infrastructure is planned, financed and delivered in Canada.

The Director, Investment Operations and Resourcing, works closely with the leader of the Investment Operations and Assessment team in favor of increased efficiency and productivity supporting transactions across the organization. With strong project management and interpersonal skills, the Director, Investment Operations and Resourcing, is responsible for the efficient allocation of resources across investment deals and initiatives, working with four distinct contributor groups: the Investment Resource Pool, Investment Legal, Investment Risk, and Investment Impact. The Director ensures that resourcing decisions align with business priorities, deal complexity, timelines and skill requirements, while enabling effective collaboration across teams. For the Investment Resource Pool, the Director plays a more active role in supporting employee development, workload management and team effectiveness. For Investment Legal, Risk and Impact, the Director partners closely with functional leaders who retain direct people-management accountability. The Director also supports the leader of the Investment Operations and Assessment team with their broader responsibilities.

Your responsibilities include:

Cross-team resource allocation:

• Coordinate and manage the allocation of resources across the Investment Resource Pool, Investment Legal, Investment Risk, and Investment Impact teams to support investment deals and initiatives


• Assign resources based on expertise, deal complexity, availability, current workload and anticipated timelines, in collaboration with functional leaders


• Resolve cross-team resourcing conflicts and sequencing challenges, escalating trade-offs or constraints as required

Investment Resource Pool—workload and development focus:

• Manage workload and utilization of Investment Resource Pool employees to ensure sustainability, effective deployment and development through meaningful assignments


• Own day-to-day workload management for the Investment Resource Pool, including maintaining visibility of assignments, managing resourcing tools, and tracking and approving vacation and planned absences


• Act as a coach and advisor to Investment Resource Pool team members with respect to workload, development opportunities and professional growth


• In cooperation with HR, facilitate the sharing of performance feedback between deal leads, Career Development Mentors and team members


• Coordinate onboarding and orientation for new Investment Resource Pool team members and ongoing training

Partnership with functional teams (Legal, Risk, Impact):

• Partner with Investment Legal, Risk and Impact team leaders to support effective deal staffing while respecting functional reporting lines


• Provide input to functional leaders regarding capacity pressures, skill needs and timing risks


• Promote alignment and transparency across teams without diluting functional authority

Forecasting and workforce planning:

• Maintain a forward-looking view of staffing capacity and skill mix across all four teams


• Provide input to Human Resources and executive leadership on future staffing needs, skill gaps and replacement role considerations

Investment Operations Enablement and Continuous Improvement

• Drive operational process improvements for investments, including maintaining and updating standard templates, tools, trackers and process documentation to support consistent execution


• Support cross-functional initiatives and working groups involving Investments, Legal, Risk, Impact and other internal partners to improve coordination and delivery outcomes


• Support internal audits and governance requirements, including ensuring documentation, process adherence and workflow tracking are complete and readily available


• Provide project management support for strategic and ad hoc initiatives led by Investments leadership, including coordinating timelines, deliverables and stakeholder inputs

Your ideal profile:

• University degree in a related field such as business or commerce


• Postgraduate degree or designations considered an asset (MBA, CFA, CPA, LLB/JD)


• Seven to ten years of experience working in financial services organization, including experience working with an employee resourcing model or resource pool system


• Minimum of three years of leadership experience supporting the development and work allocation of a large team


• Strong multitasker with a proven track record prioritizing tasks in a fast paced and deal intense environment


• Strong capability in building and maintaining tracking tools, dashboards and reporting to support resourcing decisions


• High tolerance for ambiguity and complexity, while being efficient with limited resources


• Ability to work with a diverse range of stakeholders across various functional disciplines to understand their respective challenges and motivations


• Ability to work well with executives, and able to lead and influence across multiple levels and functions of an organization


• Advanced understanding of MS PowerPoint, Excel, and Word (or equivalent) to develop executive presentations and documents


• Excellent oral and written communication skills


• Experience in a transaction-driven environment; infrastructure or other real assets experience, an asset


• Bilingual in French and English (written and oral), an asset

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

At the CIB, we are committed to diversity and equitable access to employment opportunities. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know at accessible@cib-bic.ca and we will work with you to meet your needs.