Customer Service Representative
Insight Global
Moncton
Job Description
Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. The Customer Service Representative plays such a meaningful role in the operation of the branch and service center. The Customer Service Representative will be providing outstanding customer experience both in person and through various communication channels to help the organization focus on business and branch growth. Responsibilities include: - Provide a variety of customer support services through the mail, telephone, and direct personal contact at the office - Process orders and assignments and enter data into the internal computer systems - Reference pricing and delivery information - Respond to customer questions, inquiries, and requests - Set up new and maintain existing records - Perform word processing assignments, filing, and related clerical duties - Process paperwork in preparation for auction day, securing necessary approvals.REQUIRED SKILLS AND EXPERIENCE
Previous work experience involving direct, in-person contact with customers
Experience with computers, excellent data entry and keyboarding skills
Commitment to providing exceptional customer service
Ability to work well and maintain a positive attitude in high-pressure situations
Ability to work well as part of a team and contribute wherever needed
Bilingual in French and English
How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with Insight Global in Moncton.
Is this a remote position?▼
This appears to be an on-site role in Moncton.
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After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
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