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Client Services Assistant

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Job Description

Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Casual (no guaranteed hours) Client Services Assistant (PSW) to join our Parkland Saint John - Howe Hall team based in Saint John, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

Approximate hourly wage: $21.29
4% vacation payout
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex's Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About The Opportunity

Assists residents with hygiene and daily living activities, such as: bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment;
Assists in the provision of social, spiritual, and intellectual activities for residents;
Cleans resident rooms, server and household common areas;
Administers resident medications as assigned under the direction of the Resident Services Coordinator/Manager and in accordance with Physician orders following all medication management policies and guidelines;
Completing all duties in a way which is consistent with Shannex's Philosophy of Service: Your life. Your choice. Your Home;
Communicates and reports relevant information regarding resident care or safety to Supervisor;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

A valid Personal Support Worker diploma, certificate, or equivalent (Must be enrolled in a program if not already obtained);
Ability to work a minimum of 6 shifts per quarter and a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays;
A valid CPR & First Aid Certification (required);
Ability to provide a clear criminal record with vulnerable sector screening upon hire;
Advanced proficiency in the English language is required, proficiency in French considered an asset
Alzheimer's and Dementia Care course considered an asset;
Previous working experience with elderly in long-term care or a senior living environment an asset;
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health services, in partnership with Nova Scotia Health. For more information, visit .

If you're ready to join the Shannex team of Great People, apply today

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

How to Apply

Ready to start your career as a Client Services Assistant at Shannex Incorporated?

  1. Click the "Apply Now" button below.
  2. Review the safety warning in the modal.
  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with Shannex Incorporated in St. John's.

Is this a remote position?

This appears to be an on-site role in St. John's.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

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