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Central Dispatcher/Customer Service Kelowna

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Job Description

Job Description

Job Description

Salary: $21 - $23/hr

Mario's Towing is growing and we are looking to add to our towing family in Kelowna!


We're currently looking for a Fulltime Central Dispatcher to join our team.



Responsibilities:


  • Answering phones, emails
  • Working directly with customers to book tows
  • Working directly with drivers in all locations, giving call information and clearing
  • Maintaining Customer Service with Team Members and Customer's


Requirements:


  • Vehicle knowledge an asset.
  • Must have computer skills
  • Able to work under busy conditions
  • Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
  • Able to work without supervision.
  • Able to work within a team environment
  • Strong Multitasker and Positive Attitude
  • Strong Organizing Skill


Job Duties:


  • Answer incoming customer inquiries
  • Offer support and solutions to customers in accordance with the company's customer service policies


    Wage: $21-$23.00 per hour


    Benefits:


    • Casual dress
    • Dental care
    • Extended health care
    • Paid time off
    • RRSP match
    • Vision care
    • Extended Health Benefits after 3 months.


    Schedule:


    • 8 hour shift
    • Day shift
    • Afternoon shift
    • Holidays
    • Weekend availability


    Language:


    • English

    How to Apply

    Ready to start your career as a Central Dispatcher/Customer Service Kelowna at Mario's Towing Ltd?

    1. Click the "Apply Now" button below.
    2. Review the safety warning in the modal.
    3. You will be redirected to the employer's official portal to complete your application.
    4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

    Frequently Asked Questions

    Who is hiring?

    This role is with Mario's Towing Ltd in Kelowna.

    Is this a remote position?

    This appears to be an on-site role in Kelowna.

    What is the hiring process?

    After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

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