Business Analyst

Job Description

a Senior Business Analyst / Project Coordinator to provide expert analysis, coordination, and guidance across multiple initiatives.

Specifically, the services sought include, but are not limited to:
Current State Assessment and Analysis
Conduct workshops, interviews, and surveys with stakeholders to understand existing processes, system functionality, and operational pain points.
Document workflows, data flows, system integrations, and dependencies to establish a clear understanding of the current environment.
Identify risks, gaps, and opportunities to inform the requirements and solution design.

Requirements Gathering and Documentation
Lead the elicitation, analysis, and documentation of business, functional, and technical requirements.
Develop a Requirements Traceability Matrix (RTM) to ensure alignment from requirements through to implementation.
Validate requirements with stakeholders and maintain version-controlled documentation for approvals.

Solution Evaluation and Procurement Support
Support the preparation of Request for Proposal (RFP), including drafting requirements, evaluation criteria, and supporting documentation.
Coordinate vendor communication, demonstrations, and evaluation activities.
Assist in the vendor selection process, providing analysis, scoring, and recommendation reports for the Project Authority.

Project Coordination and Management
Develop and maintain a detailed project plan, including tasks, milestones, dependencies, and resource assignments.
Facilitate regular project meetings, status updates, and reporting to stakeholders and governance committees.
Track project risks, issues, and changes, ensuring timely escalation and resolution.
Ensure alignment across business, technical, and vendor teams throughout the project lifecycle.

Implementation, Migration, and Testing Support
Collaborate with vendors and technical teams to configure the new system according to business requirements.
Support data migration planning and validation to ensure a smooth transition.
Develop and execute User Acceptance Testing (UAT) plans, coordinating participation from stakeholders and end users.
Identify and document issues, risks, and mitigation strategies during implementation.

Training and Change Management
Develop user training materials, quick reference guides, and knowledge transfer documentation.
Coordinate and deliver training sessions for end users and administrators.
Support communication and change management strategies to facilitate adoption of the new system.

Post-Implementation Support
Assist with go-live support, stabilization, and troubleshooting during the initial production phase.
Conduct post-implementation reviews and compile lessons learned to inform future projects.
Provide recommendations for ongoing system optimization and improvement.

Other Senior Business Analyst or Project Coordination Activities
At times during the project, the candidate may be assigned other Senior Business Analyst or project coordination tasks as time allows.
These activities may include supporting additional initiatives, preparing documentation, conducting workshops, or other tasks relevant to departmental priorities.