Area Manager, Residential Property Portfolio & Building Operations – BC

Job Description

Area Manager, Residential Property Portfolio & Building Operations – BC

Location: Abbotsford, BC (On-site)

Reports To: Regional Manager

Direct Reports: ~22 (Resident Managers, Maintenance Staff, Cleaners, Landscapers, Skilled Trades, Renovation Contractors)

Hours: Monday–Friday, 8:00 AM – 5:00 PM, with rotating on-call schedule for emergencies

Base Salary: $60,000 – $70,000 annually

Performance Bonus: Up to $2,000/month based on KPIs

Annual Bonus: Up to 25% of base salary

On-Target Earnings: Approx. $120,000 annually

Bonus based on KPIs such as renewals, collections, vacancy/occupancy levels, and budget adherence.

Position Summary

Reporting to the Regional Manager, the Area Manager oversees daily operations, maintenance, administration, and financial performance of a residential property portfolio. This role ensures operational efficiency, budget adherence, regulatory compliance, and high resident satisfaction across assigned properties.

The Area Manager leads multi-disciplinary teams while supporting strategic property management initiatives and organizational objectives.

Manage approximately 1,100–1,500 residential units

Oversee 20–30 buildings across Abbotsford and Chilliwack

Role split: 50% Operations / 50% People Management

Key Responsibilities

• Ensure safe, efficient, and well‑maintained operations of assigned properties.


• Maintain building cleanliness, safety, and maintenance standards.


• Coordinate and supervise daily activities of on‑site teams and contractors.


• Monitor preventative maintenance and capital improvement projects.


• Plan and execute marketing strategies to reduce vacancies.


• Manage annual operating and capital budgets.


• Monitor rent collection, deposits, occupancy levels, and cost controls.


• Assist with preparation and analysis of monthly financial statements.


• Ensure portfolio performance aligns with company targets and KPIs.


• Support hiring, onboarding, training, and supervision of staff.


• Provide operational guidance and leadership to site teams.


• Participate in performance evaluations and staff development.


• Foster a collaborative and inclusive team environment.


• Ensure lease documentation accuracy and compliance with policies.


• Enforce lease agreements in accordance with applicable legislation.


• Address tenant concerns and resolve escalations professionally.


• Represent the company at court or tribunal proceedings when required.


• Maintain accurate documentation related to risk, liability, or legal matters.

Additional Duties

• Support Regional Manager with portfolio planning and operational initiatives.


• Perform other duties as assigned.

Qualifications & Requirements

• 5+ years supervisory or property management experience.


• Proven leadership of multi-disciplinary operational teams.


• Strong knowledge of building operations and skilled trades (HVAC, electrical, plumbing, renovations).


• Experience managing operating and capital budgets.


• Proficiency with Yardi Property Manager preferred.


• Knowledge of Residential Tenancies Act is an asset.


• Understanding of employment and human rights legislation is an asset.


• Excellent communication, organizational, problem‑solving, and conflict resolution skills.


• Ability to manage competing priorities in a fast‑paced environment.


• Valid driver’s license and reliable vehicle.


• Flexibility to work evenings/weekends as needed.


• Successful completion of security clearance.


• Clear progression to Regional Manager or Corporate Operations Manager.


• Leadership training and development programs.


• Inclusive and diverse workplace culture.


• Strong employee retention and long‑tenured teams.


• Regular team engagement events and recognition programs.

If this role sounds interesting, please apply or send your resume to: jobs@xyz.com