AI Transformation Senior Manager

Job Description

OpenText is a global leader in information management, where innovation, creativity and collaboration are the key components of our corporate culture. As a member of our team you will partner with world‑class companies, tackle complex issues and contribute to projects that shape the future of digital transformation.

AI‑First. Future‑Driven. Human‑Centered. AI is at the heart of everything we do – powering innovation, transforming work and empowering digital knowledge workers. We are hiring talent that AI can’t replace to help shape the future of information management.

Your Impact

As an AI Transformation Senior Manager, you will play a pivotal role in how OpenText identifies, designs and delivers next‑generation AI solutions, bringing intelligent systems to the core of how the organisation operates and reshaping the future of work.

This role blends strategic mindset, technical depth and strong product instincts. You will collaborate with business units to define problems, explore emerging AI patterns, prototype innovative ideas, validate feasibility and shape solutions that deliver measurable impact. You will contribute to the enterprise AI strategy, design processes that accelerate innovation and help teams adopt next‑generation AI capabilities with confidence.

What The Role Offers

• Turn business challenges into AI opportunities – Partner with business units to deeply understand workflows, pain points and value drivers. Frame ambiguous problems into structured AI use cases with clear requirements and measurable outcomes. Translate business needs into actionable technical approaches and prototypes.


• Shape AI strategy and capability roadmaps – Develop strategy, domain‑level roadmaps and prioritization frameworks across the organisation. Identify opportunities to use automation, intelligent workflows and AI‑assisted engineering to transform operations and customer experience.


• Build processes, playbooks and reusable frameworks – Define repeatable methods for experimentation, feasibility evaluation, pilot design and solution rollout. Strengthen the enterprise AI lifecycle, from discovery and design through validation and measurement. Create patterns that accelerate safe, consistent and high‑quality AI delivery.


• Drive hands‑on applied AI innovation – Rapidly prototype solutions, agentic AI, multimodal models and predictive ML. Validate feasibility, accuracy, performance and scalability. Experiment with emerging techniques to keep OpenText at the forefront of applied AI.


• Lead cross‑functional collaboration and influence – Work with engineering, data, product management, UX, operations and LOB leaders to shape solution direction, guide design decisions and ensure value realisation. Communicate complex concepts in simple, actionable terms. Influence without authority and drive alignment across teams.


• Advance an AI‑first culture – Support citizen innovators, champion best practices and contribute to internal training, workshops and thought leadership. Introduce intelligent development tools and automation patterns that elevate engineering craft and streamline workflows.

What You Need To Succeed

• Strategic thinking with a product mindset – 9+ years of experience leading the translation of complex business challenges into clear AI opportunities, value narratives and structured problem statements. Shaped or influenced strategies, roadmaps, prioritisation frameworks and measurable goals that align near‑term experimentation with long‑term enterprise ambition.


• Passion for applied AI innovation – Driven to experiment with emerging models, agentic behaviours and new technical patterns. Think creatively and critically about how applied AI can transform workflows and enhance employee and customer experiences.


• Hands‑on AI system expertise – Experience leading and developing AI solutions across predictive modelling, ML, NLP and generative or agentic AI, with a strong understanding of how these capabilities progress toward autonomous system patterns.


• Innovation‑driven builder – Led complex, multi‑stream initiatives and large‑scale implementations in fast‑moving environments where emerging AI patterns, agentic behaviours and new technical capabilities evolve rapidly. Comfortable exploring the frontier while grounding every solution in practical feasibility, responsible design and meaningful business impact.


• Design systems, not one‑offs – Created playbooks, frameworks and reusable methodologies that help teams innovate with consistency, rigor and speed. Designed processes that accelerate delivery and enhance cross‑functional collaboration, not add friction.


• Clear communication and influence – Articulate technical concepts to executives, engineers and business teams in a clear and compelling way. Guide decisions and drive alignment across stakeholders.


• Collaboration mindset – Value partnership across engineering, data, UX, product, operations and business units. Work well with diverse teams and bring people together to deliver strong outcomes.


• Master’s degree or higher in computer science, engineering, data science, mathematics, business or a related field that provides a strong foundation for applied AI, strategic decision‑making and scaling emerging AI capabilities.

One Last Thing

OpenText is more than just a corporation – it is a global community where trust is foundational, the bar is raised and outcomes are owned. This role will allow you to make an impact by assisting in the evolution of the MDS offerings to address the changing needs of the company.

OpenText’s Employment Equity and Diversity Policy provides directions on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, colour, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation and personal growth, enriching OpenText’s vibrant workplace.

Location: Richmond Hill, Ontario, Canada

Salary: CA$103,000.00 – CA$136,000.00

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